Get Answers To Students Most Frequently Asked Questions
We've put the most commonly asked "student questions" about the Asheford Program into numerical order so that you can zero-in and find your answers quickly and without any fuss.
However, while you're here, you might want to review all the other FAQs on this page, since there's a good chance you'll be returning here for additional answers sometime in the future.
However, while you're here, you might want to review all the other FAQs on this page, since there's a good chance you'll be returning here for additional answers sometime in the future.
1.
Q: Where can I go to update my student account and general information?
A: Student accounts are kept "offline" in order to protect financial and personal information. In order to update your student account with new credit card information, change of address, etc. you can use the school's end-to-end encrypted email by contacting them at info@asheford.com or by calling the Admissions Office toll free at 877-444-4508.
Q: Where can I go to update my student account and general information?
A: Student accounts are kept "offline" in order to protect financial and personal information. In order to update your student account with new credit card information, change of address, etc. you can use the school's end-to-end encrypted email by contacting them at info@asheford.com or by calling the Admissions Office toll free at 877-444-4508.
2.
Q: Where do I go to get access to my e-Course?
A: The "enrollment email" that you originally received from the school's Admissions Office is where you will find your pass-code and URL address to the e-Course (It is NOT located on the school's web site). Information for accessing your e-Course modules can only be found in the emails sent to you from the school's Admissions Department. You will need to keep these emails since they contain your personal access information to the e-Course.
Q: Where do I go to get access to my e-Course?
A: The "enrollment email" that you originally received from the school's Admissions Office is where you will find your pass-code and URL address to the e-Course (It is NOT located on the school's web site). Information for accessing your e-Course modules can only be found in the emails sent to you from the school's Admissions Department. You will need to keep these emails since they contain your personal access information to the e-Course.
3.
Q: Where are my exams?
A: You'll find your "mandatory exam" for each plan of study at the end of the Care & Restoration module. Each plan of study has one mandatory exam, with the exception of Plan Five, which has a mandatory Appraisal Exam, and a mandatory 1000 word essay.
Q: Where are my exams?
A: You'll find your "mandatory exam" for each plan of study at the end of the Care & Restoration module. Each plan of study has one mandatory exam, with the exception of Plan Five, which has a mandatory Appraisal Exam, and a mandatory 1000 word essay.
4.
Q: Can I proceed to my next Plan of study before getting my previous exam results?
A: No, Instructors like to make sure that students have successfully completed each module of study before they move on to their next study plans. Therefore, you will need to receive your exam results first, before proceeding on to your subsequent plan of study. Instructors will mark, grade, and comment on exams, and then send your next set of pass-codes to you along with your exam results.
Q: Can I proceed to my next Plan of study before getting my previous exam results?
A: No, Instructors like to make sure that students have successfully completed each module of study before they move on to their next study plans. Therefore, you will need to receive your exam results first, before proceeding on to your subsequent plan of study. Instructors will mark, grade, and comment on exams, and then send your next set of pass-codes to you along with your exam results.
5.
Q: After I've finished one plan of study, and moved on to the next, will I still have access to it in the future?
A: Yes, you will always have access to your previous plans of study - they don't disappear or go away. You are free to review them as often as you like.
Q: After I've finished one plan of study, and moved on to the next, will I still have access to it in the future?
A: Yes, you will always have access to your previous plans of study - they don't disappear or go away. You are free to review them as often as you like.
6.
Q: Are all the exams "open-book?"
A: Yes, you are free to look through your materials in order to help you find the answers. You do not need to memorize - the curriculum is not about route memorization - it's about learning by reading and re-reading.
Q: Are all the exams "open-book?"
A: Yes, you are free to look through your materials in order to help you find the answers. You do not need to memorize - the curriculum is not about route memorization - it's about learning by reading and re-reading.
7.
Q: What is the general turnaround time for queries and comments to my Instructor?
A: Staff and Student Instructor's will respond to queries and emails within 24 to 48 hours (often much sooner).
Q: What is the general turnaround time for queries and comments to my Instructor?
A: Staff and Student Instructor's will respond to queries and emails within 24 to 48 hours (often much sooner).
Regards,
Terry Johnson
A.I.A. Student Services Office
www.asheford.com
Terry Johnson
A.I.A. Student Services Office
www.asheford.com
